Mission Statement

“To provide compassionate and comprehensive mental health, substance abuse and family services to all those in need.”

In the spirit of their mission, NCG’s staff embraces each community with which they partner.  Providing care “…to all those in need” means increasing access to a continuum of care for the children, families and adults in need.  In addition to accepting Medicaid and other local, state and federal funding resources, NCG actively collaborates with public organizations to provide dedicated care and outreach to its citizens.  The benefit of these public/private partnerships has resulted in reaching hundreds of individuals and families who would not have otherwise received the specialized care essential to improving mental health and general well-being.

NCG’s core values are Service, Relationships and Relief.  NCG’s approach to multi-systemic care, case management and crisis response are deeply rooted in these values and are carefully emphasized to all staff.  NCG also expresses their dedication to helping those in need by giving back through offering scholarships for care, supporting local non-profit efforts and sponsoring community events.

Click here to read more about our history.

Practice Model

NCG's approach to community-based and outpatient counseling and care draws upon both a multi-systemic and strength-based model that promotes individual skills and responsibility, while addressing identified problems. Strength-based counseling involves looking beyond the surface of negative behavior in an attempt to understand it as a way of coping with hardships and adversities. Specifically, this approach to counseling provides a model for identifying and accessing strengths masked behind problem behavior.

Multisystemic counseling means our clinical staff is actively including the natural environments of an individual in the counseling process. For children and adolescents, these environments include their family, peers, school and neighborhood/community. When the treatment plan addresses  their primary supports and environments, whether an individual is participating in Therapeutic Foster Care, Intensive In-Home Services, Mental Health Support Services or Substance Abuse Counseling, the care is all-inclusive and the outcome is very likely to be successful.

Our highly skilled, professional staff begins with a comprehensive assessment designed to identify problem areas and high risk behaviors. Next, we develop a realistic treatment plan with the active participation of the individual and their family members. These treatment plans are individualized for each client and address issues such as mental health and/or substance abuse issues, independent living and life skill needs, and family, school and community difficulties. Treatment goals are mutually agreed upon by all participating individuals and are reasonable and obtainable, providing the individual with experiences of success and self-responsibility. Agency-wide quality assurance activities review consumer satisfaction and the effectiveness of services delivered.

NCG recognizes that building trust and rapport with an individual and their family is one of the most significant factors in orchestrating successful interventions and treatment episodes. This is particularly important for home-based services as the counselor must be mindful of being both an invited guest and a qualified expert contracted to provide counseling in a host setting.

Over the years, NCG has recognized the value for clients of combining in-home and community-based services with other modalities of treatment. For example, youth receiving outpatient substance abuse counseling may benefit from home and community visits designed to identify barriers to a successful outcome and/or to build independent living skills. Read more about NCG’s line of care by clicking on the “How Can We Help You?” page.